How do I track my order?
Once your package has been dispatched, you will be sent your tracking details.
I have selected free-workshop pickup instead of delivery. Where are you located?
We are located in Thao Dien Ward, District 2, Ho Chi Minh City, Vietnam. We will contact you to arrange a date and time to pick up your wall art.
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What countries do you ship to?
We ship worldwide! Rolled canvases and MINI sized framed walls can be shipped internationally. MIDI and MAXI sized gallery-wrapped or framed walls can only be shipped within Vietnam.
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How much does shipping cost?
Shipping within Vietnam is available for $20 - $50 and internationally for $65 - $170 and is calculated automatically at checkout. Our shipping rates are calculated for the delivery of one wall only. Contact us at markyourwall@gmail.com if you would like to order more than one wall. Of course, pickup from our workshop in Ho Chi Minh City is always free!
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Which courier do you use?
We use different couriers depending on the destination to ensure that your wall reaches you safely and reliably.
Will I need to sign for my delivery?
Yes, practice your autograph as you will need it upon delivery
What if I receive a faulty / wrong order?
Contact us immediately on markyourwall@gmail.com and we will resolve this as quickly and smoothly as possible.
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What if I don’t receive my order?
You can track your order with the tracking number we will send you upon shipment of your parcel. If your courier was unable to deliver your parcel, you should receive a delivery note with further instructions – Alternatively, there may be a delay with customs in which you can contact us on markyourwall@gmail.com so we can try and resolve the issue.
Questions About Your Order?
Please contact us if you have any questions about your order.
markyourwall@gmail.com
No.2, Ngo Duc Ke Street,
Ben Nghe Ward, District 1
Ho Chi Minh City
Vietnam
